Fired over Facebook

Thursday, August 26, 2010 by Lisa Minter

I have talked in previous blogs about the legal and public relations issues for Indianapolis staffing companies and managers in Central Indiana jobs regarding social media.

This week in the news, there was a story of a waitress in North Carolina who was fired after posting a negative comment aimed at customers who came into the restaurant, spent several hours, forcing the waitress to work over her quit time and left a $5 tip.

The employer said the comment violated a policy against saying disparaging things about customers.
This isn't the only time Facebook has landed employees in the unemployment office, and it probably won't be the last. 
 

According to Proofpoint, an Internet security firm:

· 15 percent of employers have disciplined an employee for violating multimedia sharing / posting policies

· 13 percent of US companies investigated an exposure event involving mobile or Web-based short message services

· 17 percent disciplined an employee for violating blog or message board policies

Employers in Central Indiana jobs are more closely monitoring social media sites, yet employees continue to not use common sense when posting about work life, either by sharing sensitive corporate details, or simply by making foolish remarks about their employer.

While all employees, including those in entry level jobs, federal government jobs, administrative jobs in Indianapolis and those who work for Indianapolis staffing companies, have the right to freedom of expression, it comes with a price. The Internet is the "information highway", and like most highways it is traveled by the public. You may be jeopardizing your Indianapolis career or many prospective job opportunities in Indianapolis by what your have posted on Facebook or other social media sites.

It all comes back to a few simple guidelines: Employers need to have a clear policy surrounding social media and employees need to think before they post.


A police & fire dispatcher  in Wisconsin was fired after she thought she could joke about drug addiction on line.

Another employee complained about being bored at work. Coworkers tattled, and she lost her job for the complaint.

 


Working with Difficult Co-workers

Monday, July 12, 2010 by Lisa Minter


There are many personality types we deal with in Central Indiana jobs. While diversity in personalities is what makes the business world go around, there are certain people that create a toxic work environment for many of those in Indianapolis careers. According to Suzy Welch , there are five “species” of difficult co-workers:

·         Boss Haters: Most Boss Haters persist, using every kind of subterfuge from eye-rolling to outright belligerence, until management loses patience and ousts them.

·         Stars: Many key players are Stars largely because they are the best kind of employee, inclusive and inspiring, but some Stars can develop into real bullies, often ridiculing any idea that is not their own.

·         Sliders: former Stars, resting on their laurels and undermining their teams with apathy. Their unspoken excuse is "I've proven my worth around here; I don't need to scramble anymore.", leaving their co-workers to pick up the slack while they get the glory

·         Pity Parties: The most expert Pity Parties concoct long-running sympathy stories: bad backs, bad marriages, bad childcare, and so on. I don't want to sound harsh. Sometimes people really do need time off or special accommodations, but Pity Parties make an art form of wriggling out of responsibility, and you're left wondering if you're a heel for resenting them—or a dupe for helping them.

·         Self-Promoters: Self-Promoters occasionally sabotage peers in pursuit of fame and glory

I’m sure in reading these descriptions an image of a current or past co-worker popped into your head. But what if YOU are that toxic employee?

Those working in entry-level jobs in Indianapolis and administrative jobs in Indianapolis to those in managment positions, six figure jobs in Indianapolis and all those in Central Indiana jobs have weathered (and still are) a tumultuous economy where companies are doing massive downsizing, employees are asked to do twice as much work, there is constant concern about whether you are next on the downsizing list or whether your company is going to make it through the storm.

While this type of stress seems to bring out the worst in us, this is an opportunity to promote your Indianapolis career. Being that employee who takes a bad situation and continues to work positively and with a “whatever it takes” attitude are the employees that employers of Central Indiana jobs will value.

If you were a victim of the economy and downsized this positive approach is a plus to you in your Indianapolis job search. It not only gives you answers to those companies who have adapted the hiring trend of Behavioral Interviewing but will also give you positive references from your former employers.

Not sure how your personality is perceived by others? Take a quick quiz to find out or for fun, determine which character from Office Space you are!

 

 

Balancing Work & Vacation in Central Indiana Jobs

Thursday, June 10, 2010 by Lisa Minter

 After spending a great week at the beach recently and listening to lots of comments about the amount of time I spent checking and responding to That's Good HR emails, it occurred to me that the days of vacations where we leave the office AT the office are a thing of the past. Staying in touch with the office is not a requirement of That's Good HR but is my choice (or addiction) to keep up to date.

Should you be accessible or completely “disconnect”? There are as many opinions on this as there are ways to work remotely and the answer is specific to each person, their job and the company they work for. Those of us who work in the Indianapolis Staffing market know that things happen quickly and we feel a need to be in contact. Executive headhunters and those in management positions in Indianapolis may also have a need to be accesible while others in more operational roles such as administrative jobs or accounting jobs may not feel a need to be as accessible. It is a hiring trend with many Central Indiana jobs to offer reimbursement for cell and smart phones in order for employees to be accessible even while away from the office. 

Companies do need to be aware of exempt versus non-exempt employees to monitor hours actually worked by non-exempt employees for overtime.
 

For me, it is a much more relaxing vacation when I can quickly address questions and handle urgent issues. That way, I don't fear my first day back in the office and facing hundreds of emails. I personally don't feel that my vacation is compromised by checking emails once or twice a day while looking out at the ocean!
 

Internships & Keeping your Company Legal

Tuesday, April 27, 2010 by Lisa Minter

The season for companies to hire interns is quickly approaching. Current hiring trends show more Indianapolis job openings are being filled with interns than ever before due to the current economy . In addition, not only are students looking for internship opportunities, many unemployed Central Indiana job seekers are also seeking these as they are making career changes or looking to gain new experience.

Unpaid administrative, accounting finance and HR internships in Indianapolis have been a great opportunity for students who get academic credit in lieu of a paycheck. In this current Central Indiana job market, with the unemployment rate hovering near 10%, job-search sites like CareerBuilder and Monster.com are reporting increases in the number of postings for internships. More and more college graduates and even middle-aged professionals are willing to work for free in hopes that it will help them land a paying Central Indiana job.

The caution for Central Indiana employers is this:  volunteering at for-profit companies is, legally, not allowed. The U.S. Department of Labor (DOL) has spelled out several criteria with the goal of ensuring that internships not only provide real training but also can't be used by companies to displace regular employees.

"It can be very tempting if you're laying off employees to bring in free help and call it an internship, but most career-services operations are fairly sophisticated in weeding those out."

The DOL regularly does outreach with colleges to help protect the rights of students. Because of the influx of older interns, many of whom graduated years ago, this is also on the DOL’s radar screen because the legal requirements aren't any different.

Central Indiana employers need to make sure they are legally compliant before bringing bringing in unpaid interns!


The Lost Art of the "Thank you" Note

Thursday, April 1, 2010 by Mary Springer
I do not interview candidates for job opportunities as much as I used to. My role at That's Good HR  Thank you!has changed many times through the years and I currently focus more on business development and customer service delivery.  However, one key responsibility that I will always have is to proactively identify key talent for our organization as we grow and change.  In that role, I do interview internal candidates for our Indianapolis staffing company so when we are looking to hire I have an available talent pool to choose from. Obviously, in the last year and a half, with the tough economic times, we have not been aggressively looking to add to staff but finally in Q1 this year our 2009 cost containment and business development activities show our internal hiring trends looking up. 

I have been conducting more interviews recently and through this process I realized that I must be old school and things have changed. I never appreciated how important receiving thank you notes was after an interview until I no longer received them. I have interviewed many candidates lately for various positions and I received only one hand written "thank you note." Should I take it personally?

This simple step makes a significant impact and I must admit that when I do not receive a Thank you note I scratch my head and wonder about that candidate. I do not throw a candidate out of the running if I do not receive a thank you note but when I do it puts that candidate ahead in my book.  I guess I am trying to figure out whether thank you notes went out of style and I didn't get the memo or, have people just chosen not to take the time to sit down for 10 minutes to express gratitude whether they want the job or not?

I am sure through the years I have forgotten to write a thank you note when receiving a gift or getting asked to an event, but I do make a concerted effort to express my gratitude. I have been writing thank you notes since I learned how to write by my mother and grandmother. Maybe it is just not as important these days with everyone being so busy and the technology that we have but I can honestly say it means a lot to me.

I did some research on the subject just to see how old fashioned I had really become and I was pleasantly surprised to see that my expectations are not that far off the mark.  Whether you are seeking an administrative job or a six figure job through an Indianapolis staffing company or on your own, the expectation is that you follow the basic rules of etiquette.  One article I found on About.com, states the following:

"Writing a thank you letter (or email) after an employment interview is a must. In fact, some employers think less of those interviewees who fail to follow-up promptly."

This site and others also provide guidance on how to write a Thank you note and even provides some sample notes.  So, if your mother or grandmother did not teach you the basics of the Thank you note like mine, do a little research and you will find all kinds of resources at your fingertips.  If that does not work, drop me a line and I will be happy to help as long as you promise to thank me. 

Now, That's Good HR!

What does it mean to be the BEST?

Wednesday, March 10, 2010 by Karen Seketa
That's Good HR recently earned a place on the Inavero 2010 Best of Staffing list.  This prestigious recognition comes with a cool designation AND you get to be on an actual "list"- but really, what does it all mean to this Indianapolis staffing firm?  It seems that there are lists for everything these days and we all know that you can do anything you want to with statistics.  Heck, the whole country became masters at statistical manipulation over the past year of recession, crummy hiring trends and economic misery.  Anything to make things look better, right?

So, what does being the "Best in Staffing" mean and why should you care?  Great question - I am glad you asked.  There were a number of factors that went into our interest in participating in this particular survey, the most important being the use of a 3rd party administrator to ensure the integrity of the data. 

The second important factor was the requirement that the survey was sent to EVERY customer with whom we did business over the past 12 months.  Not just the happy customers, ALL of them.  No scrubbing of the list allowed.  We opened ourselves up for feedback of all kinds including the good, the bad AND the ugly.  Otherwise, why bother, right?  We pretty much know what we are doing well, but we do not necessarily know what we do that our customers are not so excited about.

We also loved that the survey was EASY for our customers to complete.  Three easy questions that got right to the point, with an opportunity to provide comments if they wanted to.  The last thing our customers need from us is more work to do - so the easier, the better.

Finally, we love WHAT this survey actually measures.  If you are familiar with Net Promoter Scores (NPS), you know that there is no room for "maybe" in this score.  Either your customers would enthusiastically refer you to their friends or colleagues or they would not...Simple as that.  The score is rated on a 1-10 scale and only a 9 or 10 earns you with a "positive promoter" score.   The rest are either passive or demoters.  I like this because it forces the survey taker to commit.  Sort of committing does not do you any good and telling you they would not refer you says a lot.

The average Net Promoter Score for the staffing industry is 41%.  Not a great statistic.  Anyone who has participated in an Indianapolis job search knows that working with a staffing company should make your search easier, not harder, but that is not always the case.   At That's Good HR, our socks were knocked off when we received our personal Net Promoter Score of over 85%!  Okay, that is a cool statistic, but again I ask - what is it that our customers are so happy about?

The customers who were surveyed in this specific survey overwhelming stated that winners of this distinction consistently demonstrate the 5 following attributes:
  • We provide immediate and honest communication
  • We serve as a staffing partner, not just a vendor
  • We provide strategic staffing solutions, not just order filling
  • We make sure candidates fit the organizational culture
  • We provide exceptional account management
I have to tell you, we feel pretty good about all of this and it seems our customers do too. It is important to take a critical look at the services you are providing on a regular basis to make sure that you are living up not only to your customers expectations, but your own.  This survey also provided comments that offered constructive feedback on the things we could do better and we feel that is the most important part of the survey.  The opportunity to improve our services based on real honest feedback is priceless.  Now, THAT'S Good HR.


Back on Campus

Thursday, February 18, 2010 by Amber Crosby
It's that time of year again for Indianapolis companies to gear up for some serious campus and college recruiting.  Already this week, That's Good HR has participated in many local campus events.  I went to Indiana University - Indianapolis to speak to their recruiting class, conducted mock interviews for the Kelley School of Business and today I will be attending the collegiate career fair.  Yes, it's a busy life for Indianapolis staffing companies, recruiters and headhunters.

There is something great about being back on campus in the springtime and remembering what it was like trying to decide what to do for the summer.  Ahhh, the good ol'days that seemed so carefree!  It's true that most Indianapolis based professional staffing firms attend the college career fairs in the fall but most students are narrowly focused on their companies of choice for internships or employment after graduation at that time.  The spring recruiting events are great for Indianapolis based staffing firms because now is the time that students will stop by to discuss how we can assist them in their job search.  What is it that we can do for them, you ask??

1.  Share our network with them.  We have network connections with over 250 Indianapolis based companies with whom we regularly meet with and hear about what's going on in their business, their industries and current hiring trends.  This can be a huge advantage to college students just based on the wealth of information we have at our fingertips about indianapolis job openings.  We might be able to suggest companies to look into that they haven't heard of but we know that they are currently seeking summer and fall interns. 

2.  Offer summer employment opportunities in their fields of study.  We can help those college students that weren't fortunate enough to land an internship for the summer but are staying in Indianapolis by presenting them with temporary employment opportunities in the areas of accounting, finance, HR, and administration.  Keep in mind that when graduation day arrives some work history looks better on a resume than none at all. 

3.  Help them find a full-time permanent or temp to hire opportunity here in Indianapolis with one of our clients.  When graduation day comes and goes and they are still searching for a full-time position (which, as discussed in an earlier blog posted by Mary Springer, unfortunately can happen as we emerge from the recession) we can assist them in their Indianapolis job search.  Our clients frequently hire new grads that have worked for us in the summer months.  They feel it shows ambition and they trust that we know their skill level due to the assignments they completed for us.  It never hurts to have headhunters considering you for their clients during your job search whether you are a college student or an experienced veteran!  After all it's a free service for you!  

Tell your college friends, co-workers or children to stop by to introduce themselves at one of our upcoming career fairs:  We look forward to meeting you! 

Managing Job Stress in Central Indiana Jobs

Friday, February 5, 2010 by Lisa Minter

It does not matter if you work for an Indianapolis Staffing company, are in Accounting & Finance, are an Executive Recruiter, in management positions in Indianapolis or in an Administrative job in Indianapolis - we have all had to deal with job stress over the past year. In this difficult economy, you may find it harder than ever to cope with challenges in central Indiana jobs. Both the stress we take with us when we go to work and the stress that awaits us on the job are on the rise – and employers, managers, and workers are all feeling the pressure. While some stress is a normal part of life, excessive stress interferes with your productivity and reduces your physical and emotional health, so it’s important to find ways to keep it under control. Fortunately, there many things that you can do to manage and reduce stress at work.

  • Create a balanced schedule. Analyze your schedule, responsibilities and daily tasks. All work and no play is a recipe for burnout. Try to find a balance between work and family life, social activities, exercise, daily responsibilities and downtime.
  • Don’t over-commit yourself. Avoid scheduling things back-to-back or trying to fit too much into one day. All too often, we underestimate how long things will take. If you've got too much on your plate, distinguish between the "911 situations" and the "to get to" projects. Drop tasks that aren't truly necessary to the bottom of the list or eliminate them entirely.
  • Try to leave earlier in the morning. Even 10-15 minutes can make the difference between frantically rushing to your desk and having time to ease into your day. Don’t add to your stress level by running late. Coming in early allows you some “quiet time” to tackle tasks before they tackle you.
  • Plan regular breaks. Make sure to take short breaks throughout the day to sit back and clear your mind. Also try to get away from your desk for lunch. Stepping away from work to briefly relax and recharge will help you be more, not less, productive.
  • Prioritize tasks. Make a list of tasks you have to do, and tackle them in order of importance. Do the high-priority items first. If you have something particularly unpleasant to do, get it over with early. The rest of your day will be more pleasant as a result.
  • Break projects into small steps. If a large project seems overwhelming, make a step-by-step plan. Focus on one manageable step at a time, rather than taking on everything at once.
  • Most Importantly, HAVE FUN! The most healthy and productive work environments are the ones where there is teamwork, positive interaction and a sense of humor over the quirks and stresses that inevitably occur.

If you are in a culture that invariably drags you down, it may be time to think about looking at Indianapolis job openingsIndianapolis Staffing companies and Executive Recruiters are  great ways to explore opportunities and help guide you to find the right fit!


Interviewing Lessons Learned from American Idol

Tuesday, January 26, 2010 by Lisa Minter

 

It is, once again, that highly anticipated season of American Idol! Watching the auditions, it occurred to me how much these tryouts are like interviewing for Central Indiana jobs!  Your Indianapolis job search is in a very tight job market with many, many candidates vying for the same position.

 

Here are my observations and how it relates to your Indianapolis job search:

·         Those that portrayed a positive attitude had a far greater advantage. When a negative attitude is perceived, you are instantly eliminating yourself. Case in point:  Andrew Fenlon. The guy who was clearly annoyed he had to wait for his audition. This instantly put off the judges and eliminated any shot of him going to Hollywood.

·         Those that appear genuine like Maddy Curtis have a definite advantage from the start. Maddy came across truly appreciative for the opportunity to audition. She projected a positive and confident attitude and the judges (even Simon!) instantly liked her..

·         The way you project yourself is everything! Case in point: those that auditioned in crazy outfits, not focused or had a sense of entitlement negatively swayed the judges’ opinion before they even auditioned.

 

You may be lucky enough to interview with a Paula but in this intensely competitive central Indiana job market, you will more likely be interviewing with a Simon 


 

The moral to my watching 3 hours of Reality TV in one week:   No matter if you are looking for HR jobs in Indianapolis, Accounting jobs in Indianapolis, six figure jobs or administrative jobs in Indianapolis and no matter how discouraged you are in your job search or irritated you might be with a prospective employer, never let this come through. Always convey a confident (but not cocky!), professional and enthusiastic attitude. You could be the most qualified candidate on paper but Indianapolis staffing companies and executive recruiters are also looking for employees who will not only be able to use their skills but also contribute to a positive and productive environment.

Hopefully, this helps you get your "golden ticket"

 

 

Avoiding Email Blunders

Friday, January 8, 2010 by Lisa Minter

Technology has certainly made Central Indiana jobs easier… for the most part. Who among you can raise your hand with me for forwarding (so you thought) an email to someone with a smart comment only to realize you hit reply, not forward? That is NOT a lol moment!

 

Everyone from Indianapolis Staffing company employees to executive headhunters, people in six figure jobs, administrative, HR jobs in Indianapolis and people in management positions in Indianapolis have all had that sick feeling when you realize you sent something to the wrong person or worse: PEOPLE.  This can lead to embarrassing and sometimes serious consequences not to mention a load of damage control!

Here are some common Email mistakes. Any sound familiar?

  • Sending confidential employee salary information to the whole company.
  • Transmitting confidential client or employee information to the wrong or parties.
  • Sending a racy picture to the whole office that was only meant for a few people.
  • Sending a job offer to the wrong candidate.
  • Sending a resume to an internal recipient rather than to its intended recipient at an external, prospective employer.
  • Nasty comments and catty, gossipy emails about supervisors - sent directly to supervisors by mistake.
  • Calling a co-worker an "idiot" and mistakenly copying the co-worker or worse: the entire company.
     
Tips to avoid these embarrassing scenarios:

1. Give your full attention to your email response. This is one time that multi-tasking does not pay off.

2. Thoroughly scrutinize who you are sending information to, particularly if it is a distribution list.

3. Take special care with those you copy. Think twice before hitting “reply all” and only copy those that need to be in the know.

4. Beware of sending or replying to emails from a handheld device. Your view is limited so if possible, review on a laptop or desktop.

5. Don’t hit “send” when you’re emotional. Angry emails are never a good idea. Give yourself a moment to cool off before responding. You may find it better to speak in person.

6. Keep it professional. Think about how your email could be viewed by the receiving party. Emails are easily forwarded and some email messaging may be monitored. As a general rule, avoid saying anything that could be viewed as harassing, discriminatory or unprofessional.

 


What's in a name?

Monday, November 2, 2009 by Cathleen Litz

I am fortunate to work for a great company.  Even though the economy has forced our firm to eliminate free Coca-Cola and company paid Treos, we still have weekly Pilates classes in our office and Fun Fridays

When sales prospects ask me about That's Good HR, the following is the typical dialog which follows:

Me:  I work for a company called That's Good HR.
Sales Prospect: What HR?
Me: I work for an Indianapolis based recruitment firm.
Sales Prospect: Ok.  So you are a headhunter?
Me: Well, I am am a headhunter but prefer to call myself an Indianapolis Executive Recruiter.  However, Our firm does more than just executive search.  We also do temp, temp-to-hire, direct hire (i.e. permanent placement) and government staffing. 

So it is kind of a mouthful to explain to sales prospects what we do.   While we are not industry focused, we are discipline focused in the areas of accounting, finance, administrative, operations and human resources.  Essentially, we are here to assist Indianapolis companies with staffing needs ranging from an hourly receptionist up to a Chief Financial Officer with a six figure job.  We pride ourselves on being the Indianapolis experts on hiring trends.   

Our business model is focused on being flexible for our clients.  While we engage in retained and contingency searches, we also offer a modified retainer options.  This enables our clients to engage us on an exclusive basis and split up the payments over a few months.  

So while our company's name might be a little confusing at first, we are very passionate about providing great customer service to our clients and candidates.  If you are reading this blog and are a sales prospect, we hope you will give us the opportunity to work with you for your next Indianapolis staffing need.   

 


Out of work after 17 years: taking my own advice

Monday, October 26, 2009 by Lisa Minter

 


Last year I became one of the many casualties of the economy. I was downsized from an Indianapolis Staffing company where I had spent the last 17 years. This was not only a blow to my ego but also stressful to be searching for HR jobs in Indianapolis in a very bleak economy.

 

After feeling sorry for myself and spending a short amount of time being the youngest snowbird on the Gulf Coast (this was actually a boost to my bruised ego!), I decided to practice what I had been preaching for the last 17 years in my staffing and HR roles:

1)  Do not solely rely on job boards to find your new career. While sites such as CareerBuilder and Monster are valuable, do not assume that only submitting your resume through these sites will land you your dream job.

2)  Network, Network, Network!

o     Reach out to any and all personal and professional contacts. Referrals are a very valuable tool in searching for positions. Your neighbor may know of a position opening up within his company or your former employer may be hiring. People who know you want to help.

o     Contact your college placement department.

o        Contact your former employer’s competitors. You have the industry experience and knowledge they are looking for and you can add new insight to their business.

o        Join professional organizations in your area. There are organizations for HR , Accounting and many other professionals in Indianapolis. There is also the Business Network International Organization (BNI) which is the largest business networking organization in the world and The Network of Women in Business. There are also website groups for Administrative professionals and "virtually" any other type of professional on websites such as LinkedIn, Facebook and MySpace.  These organizations enable you to network yourself directly to hiring officials.

o       Many churches in the Indianapolis area have networking groups which is another great way to market yourself.

o         Volunteer. This is a great way to not only network but to also turn the negative of finding yourself with too much time on your hands into making a positive impact in your community.

3)   Follow the news. Know what companies are coming to your area. While they may not have jobs posted yet, you can proactively market yourself ahead of the pack!

4)  Contact Indianapolis staffing companies. I know of a really GREAT staffing company, called That’s Good HR! Indianapolis Staffing companies work for you. Whether you are looking for Federal Government Contract jobs, Accounting jobs, Administrative jobs or Six Figure jobs in Indianapolis, Indianapolis staffing companies have many contacts within many companies. While you are networking yourself to one company at a time, Indianapolis staffing companies are networking you to many direct hiring sources.

5)  Above all else, stay positive and open-minded. What may appear to be a less than ideal job opportunity could end up being a better career fit for you.  For example, you may start at a more entry-level position than where you previously were.  This may enable you to learn about the company from the ground up. You may have employment offers that are “temporary to hire”. This is an opportunity for you to try out a new company or industry.

CSO - Chief Sincerity Officer

Thursday, October 8, 2009 by Karen Seketa
The impact on your business of taking the responsibility to say "I'm sorry" in a sincere and heartfelt manner is HUGE!  This should be a six figure job left to only the most competent executive headhunters to fill.  This could very well be the most important job that someone holds in your company. 

The reality is, however, that EVERYONE in your company is responsible for this important job. Hopefully the current hiring trends (which, by the way, are getting better according to this Bloomberg report) are not causing companies to skimp on hiring high high quality, dedicated and compassionate customer advocates for every position in the company. 

There are simply too many choices for consumers out there, regardless of what your company offers, for you NOT to excel in the area of sincerity when something goes wrong.  In fact, the pivotal point in every business relationship is when you transform your typical customer into your raving fan when things go WRONG (and let's face it, they do).


How do I know?  I know this not only because it has been a passion for me in every leadership role I have held, but I am also a consumer and recently, I was on the receiving end.  Our company is in the staffing business.  We recruit and place talent for all kinds of Indianapolis job openings ranging from administrative jobs to executive recruiting.  We rely on a variety of recruitment, branding and search resources and there are many out there to choose from.   We could change our allegiance at any time and still be able to function successfully. 

Currently, we work very closely with Careerbuilder. Why? Because they care about us and our "teeny tiny" account and our "little bitty" corner of the market enough to HELP me with the small stuff that to us, is not so small.  When they don't help me fast enough, they apologize.  Understand, we are a single, locally owned and operated business and while very successful; when compared to the large nationals, we are small potatoes for a big vendor like Careerbuilder.

Recently I had a question and I sent it to my contact at Careerbuilder, Norris.  He did not respond in his typical fashion of right away.  Days went by, I sent another email, I got concerned and for just a moment I felt abandoned.  Today, I received this correspondence from Norris. 

Good morning Karen,

If 1 raindrop said I’m sorry, then I apologize a thunderstorm for not getting in touch with you.  I was out of the office 2 days last week and it’s been an uphill battle ever since.

As a token of my remorse I have saved a search for you based on the order you have attached below.  You can click on HERE to view the results.  If you need any further assistance please feel free to contact me.  

Best Regards,

Norris R. Maxey
Account Solutions Manager


Six figure job.  This is all it takes - CARE about your customers, big or small, in the best way you know how.  Empower your employees to do the same.   You will have customers for life and now and then, they will tell others...just like this.



Beware of the "Too Good to be True" Job Seeker Part I

Sunday, October 4, 2009 by Lisa Minter


As hiring trends focus more and more on effective screening and background checking, job seekers with questionable pasts are becoming more savvy. Oh, if those folks would only use their powers for good instead of evil!

For Indianapolis Staffing companies working to fill Government jobs, Administrative jobs, Accounting jobs and many other Indianapolis job openings, this is another step we need to take to ensure candidates are who they say they are.

If you Google "fake references", websites like fakeresume.com pull up citing the following”

o         How to fill the gaps in your employment history

o         The best way to get fake references

o         The main reason good liars get job offers and honest people don't!

o         How to get College transcripts from ANY University with any GPA you want!

o         How to rig your resume so it gets picked by the new automated Human Resources systems

ABC News reports on two companies that provide fake references:

CareerExcuse.com, a Web site that says it can fill in gaps on your resume by pledging to "act as your past employer" and provide job references, complete with working phone numbers and people on the other end of each line ready to answer questions posed by prospective employers. Schmidt, who started the Web site after being laid off from his job as a human resource manager in February, said he got the idea after perusing posts on the micro-blogging site Twitter. He was surprised, he said, by how many Twitter users were asking strangers for job references.  

ABC News also reports on AlibiHQ.com, another website which boasts: Assistance with obtaining employment, providing employment and personal references, providing verification of employment, providing verifiable cover's (alibis) for unexcused absences from work or home, Caller ID spoofing, mail forwarding, untraceable phone numbers, virtual phone numbers, novelty Dr. Notes, faxing services, fax Caller ID spoofing, virtual fax numbers, e-mail spoofing, e-mail services and covers, spoofed E-Ticket reservation, fake travel agency confirmations, virtual hotel services, virtual doctor's office, virtual business office, telephone alibi service (we pretend to be anybody you need us to be and place outgoing calls or receive incoming calls), personal assistant services, novelty document services, fake trade show invitations, fake confirmation services and much, much more.

What do Indianapolis Staffing Companies Need to Do?

o         Always check the company’s website to make sure they are a legitimate company

o         Use reverse lookup http://anywho.com/rl.html to verify the number you are calling

o         Request a copy of a candidate’s W-2 if to verify employment with a company and their salary.

Stay tuned for more information on the lengths job seekers with questionable pasts will go to!

To work or not to work????

Monday, September 21, 2009 by Lisa Minter

As we approach flu season, the question looms large: "do I stay home" or "do I go in and get work done"?

Many Indianapolis Staffing companies and their employees are facing this question.

As this flu season is predicted to be bad, it is, first, important to take precautions to avoid sickness. These include frequent washing of your hands, wiping down your work area (including keyboard and phone) and any other frequently handled surfaces on a daily basis. This also includes coughing or sneezing into your elbow.

Secondly, if you do experience flu-like symptoms, please see your doctor immediately and notify your employer. To review specific information, go to http://www.cdc.gov/h1n1flu/swineflu_you.htm

Indianapolis Companies should develop a plan to ensure sick employees stay home and that the workload is covered. Whether this is determining which employee covers specific tasks for a sick employee or whether a sick employee is set up to work from home.  


There are many types of Central Indiana Jobs that can generally be done from home such as some Management Positions, Executive Headhunters, HR jobs and Accounting Finance jobs while Administrative jobs usually need to be done at the company site.
It is important to determine the workload and employee roles before multiple employees are absent!  It may seem strange to dedicate time to plan for volume absences in the unknown future, but better safe than sorry.