Honesty and Integrity in Staffing

Monday, November 15, 2010 by Tiffany Moore
November 20th, 2010 is a very special day for me. It is the day I reach 10 yrs in staffing and I have to tell you that I love it more today than I did the first day I started. 10 years ago, I didn’t know what I was getting myself into and I was very nervous. You see, I had a less than positive experience with an Indianapolis Recruiter so I was hesitant to get into the business.

Here is what happened: I was placed by a recruiter into my first job straight out of Purdue University as a Management/Finance graduate. After working for 2 ½ yrs at Monon Corporation in Monon Indiana, I was ready to move back to Indianapolis. I reached out to the Recruiter that placed me at Monon and asked him if he could help me find a position in my hometown. He told me that he would and the next thing I knew, he actually had the audacity to contact the Controller (my boss) and informed him of my desire to move home. Imagine my shock when my boss confronted me! I would have understood if the Recruiter told me that he couldn’t represent me because my employer had paid a fee to hire me and he wouldn’t be able to pull me from a company that paid a fee to hire me. I am a reasonable person so a discussion about the ethics of the situation would have made sense to me. For this recruiter go directly to my boss and share what I felt was personal and confidential information, however, felt like a complete betrayal of confidentiality.

When I look back, I see that this mentality was consistent across most do in staffing agencies - the client pays the fee, so the loyalty is to the client. I did end up finding a position in Indianapolis through a different Recruiter at a different Indianapolis Staffing Agency. The position they found for me was a temp to hire. While I hated leaving a permanent position for a temp to hire, I felt comfortable with my skills and knew I would get my foot in the door and make a good name for myself. I did just that and my last position with that company was as an HR Supervisor. In this role, I had many agencies calling me wanting to meet with me and earn my business. I was always very respectful to them and always returned their calls because that is the way I was raised. Although I wasn’t authorized to use any agencies, you never know when that could change. One of the companies that called on me was a small local Indianapolis staffing firm. That firm is no longer in business but one of their employees in Business Development asked me if I would consider working for them as an Indianapolis Accounting Recruiter. My first response? Absolutely not!!! Recruiters just want to make money off of your head! I have no desire!!

Fast forward 10 years... Why did I change my mind and join the ranks in staffing? I decided that I would raise the bar. I decided that just because some Recruiters may make you feel like they are just trying to make money off of your head, I wanted to be different. I wanted to come into the business and run it ethically with honesty and integrity. Also, I wanted to be different in that I would work just as hard for the candidate as I would for the hiring manager, regardless of who is paying the fee. I can say that for my 10 years in staffing, I have been blessed to align myself with a company that supports that mentality. I do what is right for both the client and the candidate. I never have to compromise myself to make a placement. I get that support from the ownership down.

What has kept me in staffing for 10 years? I love every aspect of filling Indianapolis openings with Indianapolis’ top talent. I love it from the beginning to the end. I love when a candidate comes in to register with me and steps into my office with a broken wing. I love patching up their wing and patting them on the shoulder and telling them that it will be alright. I love presenting opportunities to them and helping them prepare for the interview. I love hearing the excitement in their voice after that first interview. I love hearing that same excitement from the hiring manager after they have met the candidate and they feel like it is going to be such a great match. And the BEST part? The best part is talking to the candidate 2-3 years later and hearing that they still love their job. The perfect outcome? The candidate that I placed has been promoted and is now a decision maker for hiring! It is the relationships that are built with the candidates and hiring managers that make this job so fulfilling for me. I can do the job every day working for a small local firm like THAT’S GOOD HR and never compromise my integrity and I have the Recruiter who “did me wrong” in 1995 to thank for my inspiration. I am looking forward to the next 10 years in staffing!!

Comments for Honesty and Integrity in Staffing

Thursday, February 3, 2011 by Pat Voelsing:
Tiffany, As you know I relocated here from New York City, and I too had my reservations about staffing recruiters from past expierence. I felt they didn't even have the jobs that they listed they were just looking to increase their resume base. Tiffany you were different you were always very honest about the jobs you were trying to staff, and let me decide if I wanted to pursue the opptunities you had available. I want to congratulate you on your 10 years in the business. Your the best!
Thursday, February 3, 2011 by Adrian Brown:
Tiffany, great job, would like to see you soon. Pat says congrats also. Adrian and Pat Brown
Thursday, February 3, 2011 by Avenell Deakin:
Tiffany, I have to agree with your brother you are truly one of the most honest and truthful people I know both professionally and personally. You take the time to listen to people about what their needs are, what they are looking for and then you will work your magic and something good always happens. Congratulations on your 10 year anniversary, don't ever change!
Thursday, February 3, 2011 by Trent Walters:
Great article Tiffany. Anyone who knows you understands that this is truly the way you are both in your professional and personal life. I must say, there is one glaring omission. You didn't mention how your big bro helped instill these character traits. Oh well, maybe I'll read about that in another 10 years. Great job.
Thursday, February 3, 2011 by Lana Bobb:
Great story...I wouldn't expect anything less from you!!!!! You are very admirable!
Thursday, February 3, 2011 by Gary Bush:
It is good to hear someone so positive about their profession. It shows when we meet!
Thursday, February 3, 2011 by Sue Lightle:
Nice to hear your story.
Thursday, February 3, 2011 by Amy Brendel:
Great job on your blog Tiffany! I loved reading your story! I can see your passion for helping people! God will use you in great ways as you honor Him in your workplace.
Thursday, February 3, 2011 by Carlotta Griner:
Tiffany, you have been blessed to come out being such a terrific recruiter, and working for THAT'S GOOD HR, after such a bad experience with a company that obviously doesn't care about loyalty and the everyday person looking for help. Keep up the good work.
Thursday, February 3, 2011 by Kurt Paige:
Great blog. The article tells a lot about your positive values and your positive work ethics. No wonder I have enjoyed working with you and That's Good HR. I wish you continued success as you build solid client relationships and partnerships
Thursday, February 3, 2011 by Jaime Flannagan:
What a wonderful story Tiffany! Enjoyed reading it and know others will too. I'm so impressed with your blogging skills! :)
Thursday, February 3, 2011 by Dona Walters:
Love your story and the fact that you still love the work you do

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