The most important people who work for your company are those who provide the first (second, third, etc) impression of your company to anyone who comes across your business in any way. If customers call your office, it is the person who answers the phone. If customers come into your business, it is the first person they see and/or engage with. If customers visit you via the Internet, it is the person(s) who design and maintain your Internet presence. If they learn about your company from someone they meet at a bar during an upside down margarita marathon, that is who is responsible for your first impression. Your brand is 100% dependent upon the impressions made by those you employ to provide the brand experience you expect. These are the most important people in your company. This goes for all industries and all companies, not just the staffing industry.
Manage this responsibility carefully and give your company no reason to worry about that first impression being anything but memorable (in a good way, of course). At That's Good HR, we are extremely fortunate to have Lori. One of the most difficult positions to staff in most companies is that of the front desk receptionist. In our company, this is the person who does so much more than answer the phone, they manage the office in a number of ways in addition to providing a top notch first impression to our callers and visitors.
Meet Lori - she is nothing short of remarkable. Lori is here at That's Good HR every single day with the exception of those vacation days that we almost have to force her to take. When you call our office, you can be confident that Lori will take care of you. If you happen to visit our office, Lori will greet you with her great big smile. In a word, Lori ROCKS and I make sure that we reminder her of that on a regular basis. I am dedicating the blog post to Lori as we approach Administrative Professionals week next week. I would like to remind all of you to take a moment next week to stop and personally recognize those in your organization who are the cogs in the wheel that keep it moving day in and day out. Without Lori, things just don't work nearly as well around here. I am guessing you have someone or many someones in your organization like that.
The very best way to manage your first (second, third, etc) impressions is to appreciate those in your organization who have the most impact/influences on your brand.
Manage this responsibility carefully and give your company no reason to worry about that first impression being anything but memorable (in a good way, of course). At That's Good HR, we are extremely fortunate to have Lori. One of the most difficult positions to staff in most companies is that of the front desk receptionist. In our company, this is the person who does so much more than answer the phone, they manage the office in a number of ways in addition to providing a top notch first impression to our callers and visitors.
Meet Lori - she is nothing short of remarkable. Lori is here at That's Good HR every single day with the exception of those vacation days that we almost have to force her to take. When you call our office, you can be confident that Lori will take care of you. If you happen to visit our office, Lori will greet you with her great big smile. In a word, Lori ROCKS and I make sure that we reminder her of that on a regular basis. I am dedicating the blog post to Lori as we approach Administrative Professionals week next week. I would like to remind all of you to take a moment next week to stop and personally recognize those in your organization who are the cogs in the wheel that keep it moving day in and day out. Without Lori, things just don't work nearly as well around here. I am guessing you have someone or many someones in your organization like that. The very best way to manage your first (second, third, etc) impressions is to appreciate those in your organization who have the most impact/influences on your brand.
Powered by Compendium
Comments for First (Second, Third, etc) Impressions, How are your managing yours?